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emaGEN

  • emaGEN

The Telrad emaGEN version 10.3 is a powerful Unified Messaging solution that offers a wide range of integrated capabilities.

Unified Messaging

  • Unified Messaging

Unified Messaging allows an emaGEN user to check all types of messaging via one medium.

  • Call Control

The Call Control Client in the emaGEN provides the user the visual call control via a GUI interface and the ability to administer their own mailbox parameters.

  • Text-To-Speech

The emaGEN Text-To-Speech (TTS) optional module enables the user to listen to his email messages over a telephone connection.

  • Fax Manager

The emaGEN supports fax features, an another optional component of the Unified Messaging suite.

  • IVR

IVR helps automate routing transactions using the emaGEN system.

  • Speech Recognition

This sophisticated option provides a caller with the ability to speak the name or department to be connected to.

  • Web-based SMDR

This is a basic call accounting package that will help control telephone abuse in the workplace. It can track number dialed, length of call, trunk used, etc.

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